Returns & Exchanges
Please email us before returning at hello@consciouslygrapecreations.com and we will be in touch with you shortly.
We dedicate ourselves for providing 100% Customer Satisfaction Guarantee. If you receive a damaged product through transit or if they have manufacturing defects, please let us know as we take the quality of our products very seriously. We check every item before it gets shipped out and whenever we are able to deem an item defective or not suitable for use, we will credit your account with no return shipping required.
You will have a full 30 days from the date the credit is issued to use the remainder on our products.
A proof of purchase will be required in some form such as a receipt that lists the affected item, an order confirmation email or a clear photo with the date and time of the affected item.